Shipping policy

At Mantramani, we take great care to ensure your order reaches you safely and on time. Every crystal bracelet and product is packed with love and securely shipped through trusted courier partners. Please review our shipping terms below:

📦 Order Processing

All prepaid orders are processed on the same day after payment confirmation. COD Orders are confirmed after taking customer confirmation over phone .
You will receive an order confirmation email with your order details right after purchase.
During festive seasons, sales, or special promotions, processing may take an extra 1–2 days due to higher order volumes.

🚚 Delivery Timelines

Domestic Shipping (India): Orders are usually delivered within 3–5 business days, depending on your location.
International Shipping: We ship to select countries worldwide. Delivery time may vary from 10–15 business days, depending on customs clearance and local courier networks.

💰 Shipping Charges

Within India: We offer free shipping on all orders. Cash on Delivery (COD), if available, may include a small service charge.
International Orders: Shipping fees are calculated at checkout based on weight and destination. Customs duties or import taxes, if applicable, will be the buyer’s responsibility.

📍 Tracking Your Order

Once your order has been shipped, you will receive a tracking link via email and/or SMS.
You can use this link to track your shipment’s journey in real time.

⚠️ Possible Delays

While we always aim for timely delivery, delays may occasionally occur due to factors beyond our control such as:
- Weather disruptions
- Festival/holiday rush
- Customs clearance for international orders
- Unforeseen courier delays

In such cases, we will do our best to keep you informed.

📨 Wrong Address / Failed Delivery

Please ensure you provide the correct shipping address at checkout.
If an incorrect or incomplete address is provided, or if the delivery is refused, the order may be returned to us. Re-shipping charges will apply.

💬 Customer Support

For any shipping-related queries, feel free to contact us at support@mantramani.com. Our support team is happy to help you with tracking, delivery status, or any concerns.