At MANTRAMANI, authenticity is non-negotiable. Our gemstones and crystals are sourced from trusted, long-established suppliers who follow ethical mining and trading practices. Each stone is individually inspected for quality, natural characteristics, and structural integrity before it becomes part of our collection.

We deal only in natural stones, not glass imitations. Any enhancement (such as heating or polishing) is minimal, industry-accepted, and always disclosed where applicable. Every Gemstones come with a certification from Government recognised & ISO Audited gemmological laboratories to confirm authenticity and quality.

Because gemstones are natural creations of the earth, minor variations in colour, texture, and inclusions are normal and are treated as marks of authenticity — not defects. These natural features are part of what makes each stone unique.

In short, when you choose MANTRAMANI, you are choosing transparency, quality, and genuine earth-born stones you can trust.

Choosing the right crystal is a personal process. While some people are naturally drawn to certain stones, the most accurate way to find the right match is by aligning the crystal with your individual energy, life challenges, and goals.

At MANTRAMANI, we understand that every person’s journey is different. That’s why, in addition to general guidance based on intention (such as love, prosperity, protection, health, or career), we also offer one-on-one personalised astrology consultation through our Astrology Talk Service AstroDirect.

These private sessions with highly acclaimed , Senior Astrology & Healing experts are conducted on a chargeable basis and are designed to go much deeper than generic recommendations. During the consultation, factors such as your birth details, current planetary influences, life situation, and personal goals are carefully analysed to recommend the most suitable crystal or gemstone for you.

This ensures that the stone you choose isn’t just beautiful — it’s also energetically aligned with your path.

If you are unsure where to begin, a personal consultation is the most accurate and powerful way to make the right choice.

Crystal bracelets are not just accessories — they are natural, energetic pieces that deserve gentle care.

To keep your bracelet in its best condition:

• Avoid contact with water, perfumes, oils, and harsh chemicals, as they can dull the stone’s surface and weaken the thread or metal.
  
• Remove your bracelet before showering, swimming, working out, or sleeping.
  
• Store it separately in a soft pouch or box to prevent scratches or damage from other jewellery.
  
• Clean it gently with a soft, dry cloth when needed.
  

For those who also value the energetic aspect:

• You may cleanse your bracelet occasionally by placing it on top of a Selenite Plate in moonlight, near incense, or on a bed of dry sea salt (do not use salt for soft or porous stones).
  
• Set your intention whenever you wear it — your energy works in harmony with the crystal.
  

With mindful care, your CRYSTAL will remain beautiful and energetically aligned for a long time.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at  support@mantramani.com .  

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@mantramani.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like customized items (such as Gold, Silver , & Panchadhatu rings), custom products (such as special orders or personalized items). 
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@mantramani.com